The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) is a highly recognized qualification designed to equip individuals with the essential skills and confidence to respond effectively in workplace emergencies. Accredited and industry-relevant, this course provides practical, hands-on training in CPR, AED usage, wound management, and life-saving first aid techniques that meet workplace safety and compliance standards.
Employers across industries are legally required to ensure that staff are trained to handle medical emergencies, and this Level 3 EFAW certification fulfills those requirements while enhancing workplace safety culture. Whether you are an employee, supervisor, or business owner, completing this course ensures you are prepared to act quickly and responsibly in critical situations.
The program is structured to be accessible, practical, and career-focused, making it ideal for professionals seeking to strengthen their qualifications or organizations aiming to meet health and safety compliance. Delivered by expert trainers, the course combines theory with real-world scenarios, ensuring learners gain both knowledge and confidence.
By enrolling in the ICTQual AB Level 3 Emergency First Aid at Work course, you not only earn an accredited qualification but also gain a valuable skill set that can save lives. This certification is widely recognized, boosting employability and demonstrating a strong commitment to workplace safety.
Take the step today to become a certified first aider—because in an emergency, your knowledge and quick response can make all the difference.
- Minimum Age: Learners must be at least 16 years old at the time of enrollment. This ensures maturity and readiness to handle workplace emergency responsibilities.
- Educational Background: No formal academic qualifications are required. However, learners should have basic literacy and numeracy skills to understand course materials, complete assessments, and follow safety instructions.
- Work Experience: No prior work experience in healthcare or first aid is necessary. The course is designed for beginners as well as employees seeking formal certification.
- Language Proficiency: Learners should have a good command of English (or the language of instruction) to:
- Read and understand safety guidelines
- Follow trainer instructions during practical sessions
- Complete written or oral assessments For international learners, an equivalent proficiency level (e.g., CEFR B1 or above) is recommended.
- Physical Ability: Since the course involves practical demonstrations (e.g., CPR on a manikin, recovery position, handling casualties), learners should be physically able to perform these tasks.
- Additional Requirements:
- A willingness to participate in hands-on training and assessments
- Commitment to attend the full course duration (typically 3 day)
- Employers may require learners to be part of their workplace safety team or to undergo refresher training every 3 years to maintain compliance.
Mandatory Units
This qualification, the ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW), consists of 4 mandatory units.
Foundation and Core Knowledge
- Role and Responsibilities of the Emergency First Aider
- Emergency Assessment and Response
- Managing External Bleeding and Minor Injuries
- Emergency Situations – Seizures and Shock
Learning Outcomes for the Study Units:
Role and Responsibilities of the Emergency First Aider
By the end of this unit, the learner will be able to:
- Explain the legal and workplace responsibilities of an emergency first aider.
- Identify the importance of personal safety and infection control in first aid situations.
- Demonstrate effective communication with casualties, bystanders, and emergency services.
- Maintain accurate incident records in line with organisational and legal requirements.
Emergency Assessment and Response
By the end of this unit, the learner will be able to:
- Conduct a scene survey to identify hazards and ensure safety.
- Perform a primary survey and assess a casualty’s condition.
- Demonstrate correct CPR techniques for adults.
- Use an automated external defibrillator (AED) safely and effectively.
- Provide first aid for choking casualties and individuals in shock.
Managing External Bleeding and Minor Injuries
By the end of this unit, the learner will be able to:
- Assess and control external bleeding using appropriate techniques.
- Provide first aid for minor cuts, grazes, splinters, and bruises.
- Deliver first aid for minor burns and scalds.
- Apply safe handling of dressings and bandages in various scenarios.
Emergency Situations – Seizures and Shock
By the end of this unit, the learner will be able to:
- Recognise the signs and symptoms of seizures and shock.
- Provide appropriate first aid for a casualty experiencing a seizure.
- Administer first aid for a casualty in shock.
- Monitor the casualty’s condition until the arrival of medical assistance.
The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) is designed for individuals and organizations who want to ensure workplace safety, meet compliance requirements, and gain life-saving skills. This course is suitable for employees, supervisors, managers, and anyone who may be required to act quickly in an emergency. It is also ideal for those seeking to enhance their professional profile with an accredited first aid qualification.
Employees in All Workplaces
- Staff members in offices, factories, and retail environments
- Employees in schools, colleges, and training centers
- Workers in hospitality, hotels, and restaurants
- Staff in warehouses, logistics, and transport sectors
- Customer-facing employees in banks and service industries
- Security staff and guards responsible for public safety
- Workers in construction and industrial sites
- Employees in small businesses needing compliance
Supervisors and Managers
- Line managers responsible for team safety
- HR professionals ensuring workplace compliance
- Health and safety officers in organizations
- Shift supervisors in manufacturing or retail
- Project managers overseeing site operations
- Department heads in educational institutions
- Operations managers in logistics and transport
- Business owners seeking to meet legal obligations
Healthcare and Care Sector Staff
- Caregivers in residential and nursing homes
- Support workers in disability services
- Early years and childcare professionals
- Community health workers and volunteers
- Non-medical staff in hospitals and clinics
- First responders in NGOs and charities
- Social workers dealing with vulnerable groups
- Rehabilitation and therapy assistants
Students and Job Seekers
- College students preparing for employment
- Vocational learners in health and safety programs
- Job seekers aiming to boost their CV with certifications
- Apprentices in technical and vocational fields
- Graduates entering industries with safety requirements
- Learners pursuing careers in aviation, shipping, or logistics
- Students in sports and fitness training programs
- Individuals seeking part-time work in childcare or hospitality
High-Risk Industry Professionals
- Construction workers and site engineers
- Manufacturing and heavy machinery operators
- Oil, gas, and mining industry staff
- Aviation ground staff and crew members
- Shipping and maritime professionals
- Electrical and mechanical technicians
- Drivers and logistics staff handling long routes
- Agricultural and farming workers
Community Leaders and Volunteers
- NGO workers supporting disaster relief
- Volunteers in community safety programs
- Religious and cultural event organizers
- Sports coaches and fitness trainers
- Scout leaders and youth group coordinators
- Local council and community staff
- Event managers handling large gatherings
- Charity workers supporting vulnerable groups
The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) is not just a standalone qualification—it also serves as a stepping stone toward advanced certifications and professional development. Learners who complete this award gain a strong foundation in emergency response, which can be expanded into broader health, safety, and leadership pathways.
Advanced First Aid Qualifications
- ICTQual Level 3 Award in First Aid at Work (FAW) – a more comprehensive 3-day course
- ICTQual Level 3 Award in Paediatric First Aid for childcare professionals
- ICTQual Level 3 Award in Oxygen Therapy Administration
- ICTQual Level 3 Award in Immediate Management of Anaphylaxis
- Annual refresher training to maintain compliance and confidence
- Specialized CPR and AED training for advanced workplace needs
- First Aid at Work Requalification (for those renewing after 3 years)
- Blended learning options combining online and practical sessions
Workplace Health and Safety Pathways
- ICTQual Level 2 Award in Health and Safety in the Workplace
- ICTQual Level 3 Award in Health and Safety Supervision
- IOSH Managing Safely or Working Safely certifications
- NEBOSH International General Certificate in Occupational Health and Safety
- Fire Safety and Fire Marshal training
- Manual Handling and Risk Assessment courses
- Infection Prevention and Control training
- Workplace compliance and audit-ready safety programs
Career Development and Employability
- Enhanced CV with an accredited first aid qualification
- Increased employability in industries requiring safety compliance
- Eligibility for supervisory or safety officer roles
- Recognition as a designated workplace first aider
- Opportunities in high-risk industries such as construction, aviation, and shipping
- Added value for roles in education, childcare, and healthcare
- Stronger profile for international job applications
- Demonstrated commitment to professional development
Community and Volunteer Roles
- Volunteering with NGOs, charities, and disaster relief organizations
- Supporting community health and safety initiatives
- Becoming a certified first aider at local events and gatherings
- Leading safety workshops in schools or community centers
- Assisting in sports clubs and fitness organizations
- Providing first aid support in religious or cultural events
- Contributing to local council safety programs
- Building leadership skills through community engagement
Specialized Industry Training
- Aviation safety and emergency response qualifications
- Maritime and shipping safety certifications
- Oil, gas, and mining sector safety training
- Construction site safety supervisor courses
- Logistics and transport emergency response programs
- Hospitality and tourism safety compliance training
- Agricultural and farming safety certifications
- Security and law enforcement first aid training
Long-Term Professional Pathways
- Progression into health and safety management roles
- Pathway to becoming a certified trainer or assessor in first aid
- Opportunities to specialize in occupational health and safety consultancy
- Building toward higher-level vocational qualifications (Level 4–5)
- Expanding into international safety and compliance frameworks
- Developing expertise in emergency planning and disaster management
- Leadership roles in corporate safety departments
- Establishing a career in technical education and training delivery
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