The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) is a vital qualification designed to prepare individuals to respond confidently and effectively in workplace emergencies. It provides essential first aid knowledge that can make a real difference when every second counts. This course is ideal for employees, supervisors, and safety-conscious individuals who want to ensure a safer working environment for themselves and others.
The programme covers key emergency response skills such as CPR, wound management, choking procedures, managing unconscious casualties, and handling minor and major injuries. Learners also gain a clear understanding of how to assess emergency situations, take quick decisions, and provide immediate care before professional medical help arrives. The training focuses on building awareness, confidence, and the ability to act calmly under pressure.
By completing this qualification, learners develop essential life-saving skills that are valuable in any workplace or public setting. It strengthens safety awareness and prepares individuals to respond effectively to unexpected medical emergencies. As workplace safety continues to be a priority across all industries, this certification provides important recognition for those committed to protecting lives and promoting a safer environment.
- Minimum Age: Learners must be at least 16 years old at the time of enrollment. This ensures maturity and readiness to handle workplace emergency responsibilities.
- Educational Background: No formal academic qualifications are required. However, learners should have basic literacy and numeracy skills to understand course materials, complete assessments, and follow safety instructions.
- Work Experience: No prior work experience in healthcare or first aid is necessary. The course is designed for beginners as well as employees seeking formal certification.
- Language Proficiency: Learners should have basic English reading and communication skills. This is necessary to understand instructions and complete practical assessments safely.
Mandatory Units
Skills You Will Gain
Learning Outcomes for the Study Units:
Role and Responsibilities of the Emergency First Aider
By the end of this unit, the learner will be able to:
- Explain the legal and workplace responsibilities of an emergency first aider.
- Identify the importance of personal safety and infection control in first aid situations.
- Demonstrate effective communication with casualties, bystanders, and emergency services.
- Maintain accurate incident records in line with organisational and legal requirements.
Emergency Assessment and Response
By the end of this unit, the learner will be able to:
- Conduct a scene survey to identify hazards and ensure safety.
- Perform a primary survey and assess a casualty’s condition.
- Demonstrate correct CPR techniques for adults.
- Use an automated external defibrillator (AED) safely and effectively.
- Provide first aid for choking casualties and individuals in shock.
Managing External Bleeding and Minor Injuries
By the end of this unit, the learner will be able to:
- Assess and control external bleeding using appropriate techniques.
- Provide first aid for minor cuts, grazes, splinters, and bruises.
- Deliver first aid for minor burns and scalds.
- Apply safe handling of dressings and bandages in various scenarios.
Emergency Situations – Seizures and Shock
By the end of this unit, the learner will be able to:
- Recognise the signs and symptoms of seizures and shock.
- Provide appropriate first aid for a casualty experiencing a seizure.
- Administer first aid for a casualty in shock.
- Monitor the casualty’s condition until the arrival of medical assistance.
The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) is designed for individuals across all sectors who need essential life-saving skills and workplace safety awareness. It is suitable for employees, supervisors, managers, and professionals who may be required to respond effectively in emergency situations.
Who Is This Course For
- Office, retail, and administrative staff across all industries
- Employees in hospitality, hotels, and food service sectors
- Workers in construction, manufacturing, and industrial environments
- Healthcare support staff and non-clinical hospital workers
- Supervisors and managers responsible for workplace safety
- Health and safety officers ensuring compliance standards
- Logistics, transport, and warehouse personnel handling operations
- Security staff and public safety personnel in various settings
- Students, apprentices, and job seekers building employability skills
- Community volunteers and NGO workers involved in public welfare activities
The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) provides a strong foundation for further development in workplace safety, emergency response, and professional competence. It supports learners in expanding their capabilities into advanced first aid, health and safety, and leadership-focused safety roles across multiple industries.
Future Progression
- Progression to comprehensive First Aid at Work (FAW) qualifications for advanced skills
- Development into paediatric and childcare-specific emergency care training
- Specialization in CPR, AED usage, and life-saving emergency response techniques
- Access to workplace health and safety certifications and compliance programs
- Training in fire safety, risk assessment, and manual handling procedures
- Opportunities in occupational safety and workplace hazard management roles
- Enhanced readiness for supervisory and safety coordinator responsibilities
- Improved employability in high-risk industries such as construction and aviation
- Strengthened profile for roles requiring certified emergency response capability
- Development of expertise for roles in safety-focused organizational environments
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